What is DIGICOS?

DIGICOS, as a portmanteau of "Digital" and "Communication," can be justified as representing Digital Transformation with a focus on its communication bridging aspect in several ways:

• Emphasis on Connectivity: Digital transformation isn't just about adopting new technologies; it's fundamentally about improving connectivity and communication throughout an organization and with its stakeholders. DIGICOS highlights this crucial bridging function. It implies the creation of seamless communication flows – internally between departments, and externally with customers, suppliers, and partners – facilitated by digital technologies.
• Bridging the Gap: Digital transformation often involves bridging gaps between legacy systems and modern technologies, different departments with varying technological capabilities, and even generational differences in technological proficiency. DIGICOS underscores this bridging role, emphasizing the importance of communication in successfully navigating these transitions.
• Improved Collaboration: Digital tools facilitate better collaboration. DIGICOS highlights how these tools bridge geographical and time-zone barriers, enabling more efficient teamwork and knowledge sharing, vital elements of successful digital transformation.
• Enhanced Customer Engagement: A key goal of digital transformation is improved customer engagement. DIGICOS points to the essential role of digital communication channels (e.g., websites, mobile apps, social media) in building stronger relationships and providing better customer service, thus bridging the gap between business and customer.
• Clear and Concise: The term is short, memorable, and easily understandable, effectively conveying the core idea of digitally enabled communication as the bridge to successful transformation.

In short, while "Digital Transformation" is a broad term, DIGICOS offers a more nuanced and specific interpretation, emphasizing the pivotal role of communication technologies and strategies in achieving successful digital transformation initiatives. It highlights the *how* of digital transformation – the building of bridges through enhanced communication – rather than solely focusing on the *what* (adopting new technologies).